Hybrid and remote working has made online training and staff development more essential than ever. Your company’s strategic objectives must be underpinned through effective online training.
Employee performance, in-house skills development, and retention rates improve when a programme is run properly. The best online training initiatives allow your business to meet its strategic needs and objectives.
The learning management system itself is only one piece of the puzzle. Training goals are often not met because of a lack of employee engagement, support, and inadequate content. Avoid this by working with an e-learning provider that can manage and support every aspect of your training programme. It will make all the difference.
End-to-end solution
An end-to-end solution ensures a programme’s success through expert management and support to make sure nothing falls through the cracks.
FUEL Online has been creating bespoke solutions for large businesses in Africa for more than twenty years, breaking down client engagements into four main pillars:
- Consultation
- Creation
- Implementation
- Support
Hardware solutions, call centre support, academy management, off-the-shelf courses, and custom content creation services are catered for.
Clients benefit from the flexible solutions which are tailored to their specific needs.
Click here to find out how FUEL can ignite your online training.
Academy management
Learner engagement must be driven and maintained if your goals are to be met. To make sure this happens, FUEL provides dedicated account managers to each of its clients to maximise the adoption and longevity of the programme.
Make training expectations of your staff clear by maintaining regular communication and assigning the correct and relevant courses to each person’s learning pathway.
Outdated digital training content is often an obstacle to successful training. Content should be kept relevant and up to date. Working regularly with management and subject matter experts allows FUEL to create and maintain highly effective training.
L&D teams can get stretched by the demands of maintaining an LMS, affecting their primary duties. Outsourcing the management of the system allows your team to perform at their best.
Reporting
Keep track of employee training behaviour, progress, and areas requiring attention with advanced reporting functionality.
Accessing the user-friendly portal in FUEL’s LMS provides a full suite of reports. Insights are available into training trends and patterns not evident through conventional reporting mechanisms.
Reporting is configured and tailored to a client’s organisational structure, providing curated feedback where it is needed is another benefit of a full-service solution.
Support
Support for online learners is vital for maintaining the availability and access to training.
FUEL currently supports nearly 200,000 corporate learners in multiple languages across 28 countries through its dedicated support centre.
Learner queries ranging from hardware, software, and login problems are daily issues that hinder progress and must be handled quickly. FUEL’s experienced support team efficiently deals with such issues through automated systems, phone, email, and live chat.
FUEL can help
If you are starting from scratch, need digital content created, or want to improve your existing solution, please get in touch. We look forward to discussing your needs and creating a solution that fits.
