Postbank CEO Nikki Mbengashe has confirmed a new deadline for grant recipients to convert their Postbank South African Social Security Agency (Sassa) cards.
A deadline for those with gold cards to switch to new black ones passed last week, leaving those with the old card unable to withdraw or use it at till points. It also meant they would have to queue at Sassa offices from next week to collect their grants.
However, Mbengashe said on Friday that the gold card would now work again and be valid until the end of May.
The CEO urged all grant recipients to collect their new black cards as they will have no other option after May.
“It is quite important that people please use these two months because after that, there will be no alternatives. We will not be providing alternatives for people to access their grants,” said Mbengashe.
Additionally, she requested that recipients continue to use their gold cards as usual and not queue at post offices branches.
“If you still have your Sassa gold card, please do not use the post office. Please use your card to access your grant,” Mbengashe said.
“We are insisting that you please do not use the post office as they will not service you if you go to them out of choice because you still have your gold card,” said Mbengashe.
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