Don’t try calling big metros customer care lines
Poor service has become the norm at every level of government in…
MTN hit by ‘cybersecurity incident’, customer details compromised
An unknown third-party claimed to have accessed data linked to parts of…
Former customer charges Absa with perjury and defamation
Saying the bank misled the courts in attempting to repossess his late…
One customer placed 2 378 orders (six a day) on Uber Eats in 2024
It was also revealed that South Africans have a habit of ordering…
SA mobile operator undergoes digital makeover to improve customer experience
Change is inevitable and user experience is vital for any mobile operator,…
The evolution of customer service in the digital age
Have you ever slid into the DMs of service provider like MTN,…
Discovery Bank cheers customer growth – but still delivers R990 million loss
Financial services giant Discovery on Wednesday (7 September) pointed to a positive…
A premium customer service centre experience you’ll never forget
It is one thing to have your appliances and electronics fail you…
