Citiq, South Africa’s biggest name in prepaid sub-metering, has unveiled Citiq Advance, the country’s first in-app electricity advance designed to help South Africans keep the lights on when it matters most.
Exclusively available through the Citiq Tenant App, Citiq Advance gives registered users of the Citiq Tenant App quick and convenient access to an electricity token advance when funds are tight.
With no paperwork or waiting periods, users can get instant power exactly when they need it most.
Repayment is effortless, 50% of each future electricity purchase is automatically allocated to settling the advance until it’s fully repaid.
“Citiq Advance is about stability and continuity,” says Melissa Naicker, Managing Director of Citiq.
“Access to reliable power is essential for daily life. Citiq Advance ensures that even in challenging times, people can take control, stay connected, and keep their lives moving forward. They can do it all effortlessly through their phones, a simple, smart solution for instant access to power.”
Built for South Africans, by South Africans
Developed by Citiq’s in-house product team, Citiq Advance brings fintech convenience to everyday energy access.
Available exclusively in the Citiq Tenant App, it lets users tap for an instant electricity advance, with no hidden costs and an industry-low channel fee that ensures every advance goes straight to power.
Citiq Advance is redefining what “access to energy” means in the digital age.
The feature is fully digital and instant, part of Citiq’s ongoing mission to make sub-metering smarter, simpler, and more human.
So if you’re a tenant caught short before payday Citiq Advance offers peace of mind in just a few taps in the app.
We wanted to merge fintech with real-world impact,” says the Citiq Advance product team.
“Our goal was to create a fairer lending product, one that doesn’t take advantage of its users, unlike many we’ve seen in the prepaid electricity and airtime markets.
Citiq Advance is about helping people maintain consistent access to something essential, through a solution that’s easy and transparent.
Powering a more resilient future
With over 1 million Citiq sub-meters already installed across South Africa and a growing app user base, Citiq continues to push boundaries in energy access and digital innovation.
Citiq Advance marks a bold new step in that journey, one that blends financial technology with social utility.
Citiq Advance is available only through the Citiq Tenant App, which can be downloaded on the Google Play Store and Apple App Store.
About Citiq
Citiq is South Africa’s leading prepaid sub-metering provider, offering simple, transparent, and reliable prepaid sub-metering management for landlords and property owners.
With a proprietary vending system, in-house app ecosystem, and a commitment to community empowerment, Citiq powers over a million homes and continues to innovate for a fairer, more connected energy future.
